Navigating the Game Library
You can access thousands of titles through the Oxi Casino platform. The lobby organizes content by provider, theme, and game type. Follow these steps to find your next session Oxi Casino
- Open the site and locate the main navigation bar.
- Select Slots or Live Games from the menu.
- Use the Gaming Providers filter to narrow your search.
- Click the heart icon on any thumbnail to save it to your Favourites.
You will find titles like Mental, Tombstone R.I.P, and The Dog House Megaways. The search bar remains your fastest tool for specific titles. If you prefer live action, click All Live Games to join Dream Catcher or professional tables hosted by Evolution Gaming. Once you click a title, the game window launches instantly in your browser.
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Claiming Your Welcome Bonus
New users receive a 100% bonus up to €100 plus 100 free spins. You must follow the exact sequence to ensure the credit hits your balance. Do not skip these steps.
- Complete your registration and verify your email.
- Handle to the cashier section.
- Choose your preferred deposit method from the list.
- Ensure your deposit meets the minimum requirement for the bonus.
- Check the Bonus Terms link in the footer for specific wagering conditions.
Miss the bonus activation during your first deposit and the offer won’t trigger. No retroactive fix is available from the support team.
You will see the bonus funds reflected in your account balance immediately after the transaction clears.
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Processing Payments and Limits
You have access to 18 deposit methods, including Visa, Skrill, and various cryptocurrencies like Bitcoin and Tether. Review these procedures for your financial transactions.
- Go to your profile menu and click Deposit.
- Select your currency: Euros, Canadian dollars, Brazilian reals, New Zealand dollars, Australian dollars, or Norwegian kroner.
- Confirm your payment details and click Submit.
- For withdrawals, return to the cashier and select Withdraw.
Keep these specific limits in mind: you can withdraw a maximum of €400 per transaction and €400 per day. Your monthly limit is capped at €10,000. Pending times last 0–24 hours, while final processing takes 24–72 hours across all methods. Note that the casino does not process withdrawals on weekends.
Managing Mobile Play
The platform runs directly through your mobile browser on iOS and Android devices. You do not need to download a dedicated app to play. Use these steps to sync your account.
- Enter the URL into your smartphone or tablet browser.
- Login using your existing desktop credentials.
- Tap the lobby icons to browse New Games or Popular Games.
- Use the same credentials for both mobile and desktop sessions.
Your progress, saved favourites, and balance remain identical across every device. The interface mirrors the desktop version, ensuring you have access to the same game library and support features while on the move.
Accessing Customer Support
You can reach the support team through multiple channels if you encounter issues. Use these methods to get help.
- Live Chat: Available 24/7 via the button on the bottom right.
- Email: Send inquiries regarding your account directly to the official support address.
- Phone: Call between 10:00 and 20:00 GMT +3, Monday through Friday.
Always have your account ID ready when you initiate a chat or call. The agent will ask for your registration details to verify your identity. You will receive an immediate response on live chat or an email ticket notification shortly after sending your inquiry.
Responsible Gambling Tools
The casino provides a self-exclusion tool to help you manage your account status. Use the steps below to trigger this protocol if you need to take a break.
- Log in to your account.
- Open your profile settings or scroll to the footer.
- Select Responsible Gaming.
- Locate the Self-exclusion option and confirm your request.
Be aware that other specific limits, such as deposit, wager, or loss limits, are not currently active on the platform. You must monitor your own activity closely. Once you initiate self-exclusion, you will be barred from wagering until the period concludes.
